We use Birdie electronic care monitoring system -
What is Birdie - birdie equips us with the essential digital tools we need to manage, grow and succeed in delivering outstanding care. Alongside a host of practical resources and support for the care industry, birdie provides software which is used by care businesses of all sizes for care management, rostering, financing and more.
What does this mean for you and your loved one - Now that we’re partnering with birdie, we’ll be able to much more easily manage and record all our visits to your loved one, maintain an up-to-date summary of their needs, and ensure there is a clear log of their care for any healthcare professionals who may need it.
In addition, there is a birdie family app - so you can easily keep up-to-date with their care at the tap of a button.
Because families often have such a huge part to play in their loved ones’ wellbeing and deserve to know what’s happening, the family app will allow you to see in real time… Which medications have been administered - including ones that may have been refused or not taken, along with the reason why Care notes from visits that help you to understand a better picture of what’s happening day-to-day An broader overview of your loved one’s well being over time, so you can track any changes and stay-on-top of any concerns.
The Heronsmere team look after Mum very well. They also take her shopping and to the church, which very much helps with her state of mind.
by Mrs P – 15/11/2024
I would like to say to you and your team a massive thank you for everything you did for us, absolutely no way we would have coped without your help. We will always remember that.
by Mr H – 05/02/2025
Over & and above the call of duty. Thank you Heronsmere.
by Mr M – 05/02/2025
Thank you to all the carers for their help and support looking after Mr S.
You are all very kind and caring to both of us. You are all amazing and I would highly recommend you to anyone.
by Mrs S – 13/03/2025
I wanted to let you know that we are delighted with W. She is very pleasant and caring.
by Mrs A – 20/03/2025
Can we thank you for the role you have played in Mum’s rehabilitation.
It is good to work with a home care provider that has facilitated her recovery. We would have no hesitation in seeking your company’s support again.
by Mr L – 14/04/2025
All your carers are wonderful, and I am so pleased we chose Heronsmere for my care
by Mrs K – 01/07/2025
I would like to mention that I have been very impressed with C. I have enjoyed her visits and think she will be a real asset to Heronsmere.
by Mrs C – 04/07/2025
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